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Return Policy

You may return most items sold by DBI within 30 days of delivery for a full refund. Please note that we are unable to exchange items.

We cannot accept returns of any product missing the serial number or UPC.

In addition, we will only issue partial refunds for the return of certain items, including:

  • Any item that is returned more than 30 days after delivery.
  • Any item that has obvious signs of use.
  • Any CD, DVD, or software that has been opened (taken out of its plastic wrap).
  • Any item that is not in its original condition, is damaged, or is missing parts.
To return an item, please go to our support page and select return in the drop down menu. Enter your order number in the message field.  We will then provide you with further instructions on returning the item.  Once we receive the item in good standing, we will refund your account.
Latest News
DBI Unveils the Viper II NiCad/NiMH Battery Conditioner / Charger
DBI today announced the Viper II NiCad/NiMH batter conditioner/charger, a two cell AA / AAA battery conditioner designed to reduce memory effects brought about by partial discharge/recharge cycles. By...
Learn More

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Last modified Saturday, 16th December, 2006 @ 10:15am